St. Ives Coffee Roasters, Inc. reserves the right without prior notice to discontinue or change specifications on products, sales, and services offered on this site without incurring any obligations.

St. Ives Coffee Roasters Security Statement

St. Ives uses a secure server when checking out. This ensures your credit card information is safe. Secure shopping is certified by ControlScan. This ensures the strongest possible encryption used today.

If you have any questions about our security or credit card policy, do not hesitate to contact us.

Phone orders are always welcome by calling (800) 767-JAVA

International orders (orders outside US) are welcome by phone or fax only. Orders can be faxed to: (770) 287-3396

St Ives Coffee Roasters Privacy Statement

St Ives has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: www.stivescoffee.com.

Order Forms
Our site uses an order form for customers to request information, products, and services. We collect visitors' contact information (like their e-mail address), financial information (like their account or credit card numbers), and demographic information (like their zip code and state). Contact information from the order form is used to send orders, and information about our company. The customer's contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future e-mails. See the choice/opt-out section below. Financial information that is collected is used to bill the user for products and services. Unique identifiers are collected from Web site visitors to verify the user's identity and for use as account numbers in our record system. Demographic and profile data is also collected at our site. We use this data to help us improve this website and our service.

Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Every purchase you make at St Ives.com is absolutely safe. St Ives.com uses Secure Sockets Layer (SSL), the industry standard for secure commerce transactions to transmit your credit card information over the Internet. This means your credit card number is scrambled during the transaction process, so that the information cannot be read as it travels over the Internet.

Choice/Opt-Out
After your first order you can make changes.
You can send us an e-mail.
You can send paper mail to the following postal address:
St Ives Coffee Roasters
966 Dorsey St.
Gainsville, GA. 30501
Call Customer Service at (800) 767-JAVA, and tell us the changes you'd like to make.

The following options may be changed at any time, as described above:
Include me in (limited) e-mailings, direct mailings, and other offers or promotional opportunities provided by St Ives's.
Use my contact information for customer service related communications only.

Contacting the website
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact:

St Ives Coffee Roasters
966 Dorsey St.
Gainsville, GA 30501
info@stivescoffee.com